Vision globale

Visión general

AND&OR’s after-sales and customer service includes management personnel and qualified technicians to respond to any need a customer may have

It is our mission to become your technological partner, create dedicated customized solutions and work to improve your profitability

Operate the AND&OR machines at their maximum efficiency over their lifetime.

To that end, the Plan 95% offers several accompanying and participation levels:

RECOMMENDED SPARE PARTS

RECOMMENDED SPARE PARTS

Original recommended spare parts necessary for 2,000, 4,000 and 8,000 h.

ANNUAL MAINTENANCE

ANNUAL MAINTENANCE

Dedicated and specific preventive maintenance plans.

ONSITE TECHNICAL ASSISTANCE

ONSITE TECHNICAL ASSISTANCE

To attend customers at their facilities when so required: starting up new equipment or upgrading existing one.

ONLINE TECHNICAL ASSISTANCE

ONLINE TECHNICAL ASSISTANCE

Through remote connection with the customer service team at AND&OR facilities.

TRAINING SERVICES

TRAINING SERVICES

Training programs for your technicians and line workers, at AND&OR or at your facilities.

MACHINERY UP-GRADE

MACHINERY UP-GRADE

Up-Grades of your machinery with the newest versions.

MACHINE MONITORING

MACHINE MONITORING

Get a weekly report for your machines’ operational efficiency.

STUDY/IMPROVEMENT OF PROCESSES

STUDY/IMPROVEMENT OF PROCESSES

Studies and advice on how to improve your processes.

PARTIAL PRODUCTION MANAGEMENT/CONTROL

PARTIAL PRODUCTION MANAGEMENT/CONTROL

With AND&OR qualified personnel to operate your machines.

PROJECTS MANAGEMENT

PROJECTS MANAGEMENT

  • Contact from the beginning with the assigned Project Manager.
  • Follow-up, expansions, changes: risks reduction.
  • Costs control.
  • Deadline execution follow-up.
  • Tracking during setup and start-up.

Packages services

We offer you personalized support according to your needs. With the different packages and participation levels, find out how to operate the AND&OR machines at their maximum efficiency over their lifetime.

Packages services

Learn more about our packages services

Industry 4.0

From AND&OR we continue forward with our Industry 4.0 strategy, always adapting to our customer's needs and to our industries evolution. Our mission is to offer solutions and services for your factory to be efficient and connected.

Industry 4.0

Learn more about our services 4.0

Do you need to guarantee the continuity of your production?

Order spare parts, the visit of a specialized technician or maintenance services.

CONTACT US